Privacy Policy

Last Updated: September 11, 2026

1. Introduction

Rapid Vertex ("Rapid Vertex," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how Rapid Vertex collects, uses, stores, and protects information when you visit our website, communicate with us, request information, schedule a meeting, or otherwise interact with our services. By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Business information
  • Information you provide when scheduling a strategy call
  • Information you provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

3. How We Use Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Communicate with you about our services

  • Schedule and manage meetings

  • Send appointment or meeting confirmations and reminders

  • Provide customer support

  • Improve our website and services

  • Maintain security and prevent fraud

  • Comply with applicable legal obligations

We use personal information only for legitimate business purposes related to your interaction with Rapid Vertex.

4. SMS/Text Messaging

If you voluntarily provide your mobile phone number and separately consent to receive text messages from Rapid Vertex, you may receive SMS messages related to your interaction with us. These messages may include meeting confirmations, appointment or meeting reminders, scheduling updates, responses to requests, and customer support communications.

Message frequency varies depending on your interaction with Rapid Vertex.

Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided on our website.

SMS consent is not a condition of purchasing any goods or services.

5. SMS Consent and Opt-In Information

When you provide consent to receive text messages from Rapid Vertex, that consent is used solely for the Rapid Vertex messaging program for which you provided consent.

Rapid Vertex does not sell, rent, transfer, or share SMS/text messaging opt-in data or consent with third parties, affiliates, partners, or other organizations for their own marketing or messaging purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Information Sharing

Rapid Vertex may use trusted service providers that help us operate our website, scheduling systems, communications systems, hosting, analytics, and other business functions. Such providers may process information only as necessary to provide services to Rapid Vertex and are not authorized to use your information for their own independent marketing purposes.

Rapid Vertex does not sell personal information.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website usage, improve website performance, and improve our services. You may be able to control cookies through your browser settings.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Rapid Vertex is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Your Choices

You may contact us to request information about the personal information we maintain about you or to request correction of inaccurate information, subject to applicable law. You may also opt out of SMS communications at any time by replying STOP.

12. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

14. Contact Us

© 2026 Rapid Vertex. All rights reserved.